Shipping policy

Shipping Policy

Last updated: March 20, 2026

At Liminéra, we view the delivery of each piece as the beginning of its journey with you. Every order is handled with mindful care and transparency to ensure a seamless experience.

1. Complimentary Shipping

We are pleased to offer Complimentary Standard Shipping on all orders over $150 (CAD) within Canada and the United States.

  • For orders below this amount, shipping rates will be calculated at checkout based on your location and the selected carrier.

2. The Unboxing Experience

Every Liminéra piece is treated with the utmost respect before it leaves our studio.

  • Signature Packaging: Each bracelet is housed in a dedicated Liminéra gift box.

  • Mindful Protection: To ensure your crystals arrive in their purest state, we use high-density, soft-touch protective lining within our packaging to safeguard against transit vibrations.

  • Preparation: Each piece is carefully inspected and cleansed before being sealed for delivery.

3. Order Processing & Dispatch

  • Processing Time: Orders are typically processed and dispatched within 1–3 business days.

  • Note: Processing occurs after payment confirmation, excluding weekends and Canadian public holidays.

4. Shipping Timeframes & Tracking

  • Estimates: Delivery timelines displayed at checkout are estimates provided by carriers (e.g., Canada Post, UPS, USPS) and are not guaranteed.

  • Tracking: Once dispatched, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking details to update.

5. International Orders (Duties & Taxes)

For our community in the United States and beyond:

  • Your order may be subject to customs duties, taxes, or import fees imposed by your local government.

  • These charges are the sole responsibility of the customer and are not included in our product prices or shipping costs.

  • Liminéra is not responsible for any delays caused by customs clearance processes.

6. Delivery Limitations

Liminéra is not liable for delays or delivery failures caused by circumstances beyond our control, such as adverse weather, carrier delays, or incorrect address information provided at checkout. Please ensure your shipping details are accurate to avoid lost shipments.

7. Contact Us

Should you have any questions regarding the transit of your piece, our team is here to assist:

Email: hello@liminera.com

Address: Unit 1033, 25 Adra Grado Way, North York, ON, M2J 0H6, Canada